Choose room according to budget
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a carpeted floor and heating. The unit has 2 beds.
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a carpeted floor and heating. The unit offers 1 bed.
Room features cable TV, a work desk and ironing facilities.
Room features cable TV, a work desk and ironing facilities.
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a carpeted floor and heating. The unit offers 2 beds.
This suite includes a sofa bed, refrigerator and dining area.
What "Courtyard by Marriott Ithaca Airport/University" clients says
We were glad to find covers on the mattresses to prevent bed bugs. I liked the location of our room, second flooor, near the door.
Friendly staff and comfortable beds. Also enjoyed the smart TV that let us connect to our Netflix account for the night.
Very clean facilities; staff extremely friendly and responsive
Friendly accommodating staff. Breakfast and staff.
breakfasts included in our room price was not available at the time we needed. Second day breakfast only had oj and a dry bagle.
Yes, KAREN from the restaurant went miles above to help me . We couldn't make it to Kiplinger's theatre without her help. She went on call a cab then kept checking if we were okay till he arrives. Her service was amazing. The chicken wings and fries were delicious. Really Karen needs to be recognized.
The room was spacious; staff was helpful; surrounding area is green and quiet.
I was disappointed that for a rate of $450+/night that the room was not cleaned every day and I was never informed that was the case.
The rooms was nice and clean staff was extremely friendly
The room and the bathroom were very clean and inviting. There were plenty of towels. The room was kept at a pleasant temperature. The bed was super comfortable as were the pillows.
Very over priced for value. Convenient location and friendly staff. Questionable cleanliness
I stayed at the Courtyard because is part of the Marriott and it warranties the service level. However I experienced a poor service
The location is close to the university and that is why we chose this hotel.
Quiet environment outside of the town. Good evening bar. We spent only one night there, everything was OK.
Not a thing.
Clean and accessible
Very nice and confortable beds, and super close to the airport, which was very helpful since our flight left at 5h30 in the morning
Clean Big room Nice staff
Lean and excellent location. Friendly and pleasant staff. Good breakfast.
I like Marriot brand but I have never thought this is not the same one.
I booked my reservation for last week through booking.com. I selected the courtyard marriott after searching for "breakfast included". I first sorted available hotels through booking.com in the ithaca, NY area that INCLUDED BREAKFAST. Courtyard Marriott was what I selected, partly because breakfast was included. After checking in, I was told it was NOT. The desk person at the hotel said that there was nothing he could do and the check with Booking.com. Firstly, booking.com is representing the hotel. The hotel should have contacted booking.com for me. Secondly, why did booking show that breakfast was included on its website? Thirdly, the receipt sent to me after I paid by booking.com states specifically: "Meal Plan -- Breakfast costs $0.10 per person per night. " I didn't know why 10 cents would be charged, but I was willing to pay a dime for breakfast. Terrible experience with booking.com(i.e., falsely advertised breakfast included) and terrible customer service concerning the issue at Marriott.
The room was clean
Breakfast is typically NOT included at this Marriott, but available for an extra fee. That is clearly stated if you book through Marriott. However, the Booking.com reservation clearly states that breakfast WILL be included @ $0.10 pp to be charged upon book in. Yes, ten cents. I telephoned the property in ITHACA before I made the reservation. The clerk said that if that was what my contract stated then they would honor that. When I checked in the clerk was very nice. She was obviously familiar with this and said the voucher would be included on my reservation form. The next morning the "waitress" did not find any record of that, (even though she was familiar with this "situation"). She told me I would have to check with the reservation clerk as she was not able to do that. The morning reservation clerk assured me it was impossible, even after I showed him the Booking.com reservation that Marriott had confirmed. I told him to go ahead and bill me and that I would resolve it with a letter to Marriott, including the names of the various people with whom I had interacted. I then went back to finish my (now cold) breakfast. During the next half hour the "waitress" told me the breakfast had been taken care of. Given that this is an AIRPORT hotel it would be MUCH better if Marriott just chose to offer the standard breakfast buffet to all as a matter of course. The "restaurant" service slowed EVERYONE down, not just me, as the waitress had to "explain" the menu options to everyone. It was both inefficient and irritating. I was glad that I was not trying to catch a flight.
Bed was comfortable, room was big. The pool was clean and a perfect temperature. Staff were all friendly and helpful. Location was great for us, a quiet area that was still an easy drive into the city or to hiking.
decent lobby area for gathering and breakfast area was decent. room with king and pull out wee decent size.
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